1. Purpose of This Policy

This E-Sign and SMS Consent Policy (“Policy”) explains how Compass Debt Solutions LLC (“we,” “us,” or “our”) uses electronic records and communications in connection with our services. By submitting your information or checking a consent box on our forms, you agree to receive communications electronically and to transact with us using electronic signatures.

2. Consent to Electronic Communications

By providing your phone number, email, or other contact information through this website, you consent to receive communications from Compass Debt Solutions LLC electronically.

• Informational updates or program details
• Follow-ups or appointment reminders
• Marketing messages about available program options

Messages may be sent by email, phone call, or text (SMS/MMS). Message and data rates may apply. Message frequency may vary.

3. Consent to Electronic Signatures

By submitting your information online or by phone, you authorize the use of electronic signatures to indicate your agreement or consent where applicable. You understand that your electronic signature carries the same legal effect as a handwritten signature.

4. Withdrawing Your Consent

You may withdraw your consent to receive electronic communications at any time by:

• Replying STOP to any text message;
• Emailing info@compassdebtsolutions.com; or
• Calling (623) 323-3658.

Once you opt out, we may still send legally required notices or confirmations.

5. Updating Your Contact Information

It is your responsibility to keep your contact information current. You can update it by contacting us at info@compassdebtsolutions.com.

6. Hardware and Software Requirements

To access and retain electronic records, you must have:

• A device with internet access and a web browser;
• A valid email account; and
• The ability to print or save documents for your records.

7. No Condition of Purchase

Your consent to receive messages or sign electronically is not a condition of any purchase or service. You may contact us directly instead of submitting information electronically if you prefer.

8. Contact Us

If you have any questions about this Policy or wish to withdraw consent, please reach out to:

Compass Debt Solutions LLC

1542 W. Maplewood St

Chandler, AZ 85286

Phone: (623) 323-3658

Email: info@compassdebtsolutions.com